yay!

[ratcreature]

When I got home I found that my phone works again, and, even more importantly, my DSL does too. (The extent of my internet addiction -- not pretty. >.< ) They managed to fix it without a technician needing access to my place, and it only took three calls to sort this out (and only one from me to them, and I wasn't stuck on hold forever either), so among the annoying incidences of my phone and/or internet suddenly crapping out on me this was one of the better ones.