did DW do something to my default icon??

[ratcreature]

For some reason I can't see my default icon fully any more, but just see a top stripe of it. At first I thought it was a cache problem of my browser but neither reloading nor even looking at it with another device fixes the problem. Is this just a weird glitch for me or is it mangled for everyone and I should bring it to support? Do you see my whole icon with this post?

Comments

[sholio]

Your icon looks normal to me.

[ratcreature]

How odd. I still only see a stripe.

[sholio]

It's Chrome for me too, btw.

[lilacsigil]

It looked normal to me in Firefox but I could only see the top part (to just below the top of the circle) in Chrome.

[ratcreature]

That could fit with my experience because I've only tried with two mobile devices, both Android with Chrome not on my Computer with Firefox. So weird. But at least it's not just me. I think I'll point it out to support, also because posting this entry I got a weird error (something about a Cloudfront connection failing), even though it went through okay.

[goss]

I'm using my desktop Chrome and I can see the entire icon.

[ratcreature]

Huh, There goes the Chrome theory... Thanks for providing further data points.

[calliopes_pen]

I can see the whole thing in Internet Explorer, Firefox, and Chrome.

[ratcreature]

Thanks for testing! On my tablet and phone I still only see a stripe no matter whether I clear my cache, and I have now tried it on my laptop too and have the problem there in Chrome but not in Firefox. It is so odd.

[princessofgeeks]

I see the whole thing.

[ratcreature]

Thanks for testing. I still have the issue in various Chrome browsers both mobile and on my laptop, but not in Firefox on my laptop.

[princessofgeeks]

I was using Safari and a Macbook... should have mentioned that initially.

[melannen]

It looks fine to me. My default icon has occasionally been showing up with black stripes in it to me lately, but it always goes away eventually.

[ratcreature]

Stripes? That's even weirder. Mine just looks as if it aborted loading. I have the problem in Chrome (mobile and laptop) but not in Firefox. Maybe support will have an explanation. Thanks for testing. Looks as if it shows up for most.

[krait]

(Using Firefox) It shows up just fine for me, both on my reading-list page and on this entry!

[marcelo]

I only see the top (Chrome on Linux). When I download the image file, it looks fine when viewed on its own with a different program, but still looks broken when loaded to the browser on its own.

I don't know if it's related, but when it shows ok, everything outside the circle around the head is transparent; it's weird that chrome doesn't seem to be able to handle the image well even with transparency, but perhaps there's something to that. I used gimp to fill the transparent bits with white, and the chrome shows the file correctly this time, but of course it might be something during the gimp loading-and-saving process, not necessarily the transparency-filled bit. *handwaves, shrugs at this whole computers thing*

[ratcreature]

It is so weird that it suddenly causes problems like that. I mean, the transparency is not a new thing, and my Chrome browsers did not use to throw fits about it.

[ratcreature]

I've now tried opening the original png file I uploaded with Chrome on Linux and that works fine, but not opening the png file on the DW server, even though that also looks fine if I download it and look at it with another viewer. Something must have happened to the file on the DW server that trips up (some) Chrome browsers but not others?

[marcelo]

What a weird thing. I'm sure there's a story behind this on DW's techops side, but I doubt we'll hear it.

[ratcreature]

For practical purposes I mostly want to know whether some one time thing happened to the file that made it unreadable to Chrome but not other browsers, but I could fix by reuploading the icon, or whether there is some ongoing or recurring issue that does something to png icons or such.

[zing_och]

In Safari auf dem iPhone sieht es normal aus, auf dem Tablet ist es kaputt in Chrome, aber normal im Samsung-Browser. Sehr seltsam!

(Sorry für den Sprachwechsel, aber die Autokorrektur auf dem Tablet ist stärker als ich *g*)

[ratcreature]

Danke fürs ausprobieren! Scheint auf meinem Tablet auch so zu sein: verkorkst in Chrome aber normal, wenn ich es anders anschaue. Es ist so bizarr, dass anscheinend ein Teil der Chrome Browser beschlossen hat, das Icon nicht mehr darstellen zu können, obwohl sie über Jahre kein Problem mit ihm hatten.

Ich muss auf meinem Tablet auch immer die Tastatur umschalten, um mit der Autokorrektur klarzukommen, also von qwertz zu qwerty wenn ich Englisch schreiben will.

[lastscorpion]

Top little bit only, Chrome

[ratcreature]

Thanks for checking. I think something must have happened to the icon on the DW server that corrupted it so that some Chrome varieties can't cope. Because the original PNG icon file I have on my computer does show fully even in my Chrome, the DW one doesn't but will display in other programs. So maybe I can fix it just by reuploading (if there was just a one time thing rather than something ongoing).

But I'm still waiting to hear from support about that.

[mific]

Full icon on chrome on iPad, but only the stripe on chrome on PC. Can see full icon on microsoft’s Edge browser on PC though.

[ratcreature]

Thanks for checking. It is really weird, that the image is all there but just Chrome (expect apparently on Apple systems) can't display it. Especially since the original PNG on my hard disk does show in Chrome too.