RatCreature (![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
ratcreature) wrote2011-08-24 12:27 am
ratcreature) wrote2011-08-24 12:27 am
I hope DW gets on the whole image hosting soon
Purely by chance I noticed that one of my pictures that I had stored on the LJ Scrapbook just vanished, i.e. my title and tags were still there put the picture was just a broken image link.
So I contacted support about this, and they tell me they are sorry but "Unfortunately, after investigation, it appears as though this image has been irretrievably lost from Scrapbook." Okay, that doesn't fill me with confidence in their data storage, but I have a backup of that one (it wasn't one of the unfortunate images that I lost with my previous laptop and which I only copies of in the LJ gallery). So then I ask whether there is a way I could reupload in the same place somehow through the image editing, so my links aren't all broken, but that isn't possible either.
This is really inconvenient. First they randomly vanish my picture into some void, and then I can't even restore it, but have to start over and edit all links manually.
ETA: And as I reuploaded, I noticed they vanished another one, only for that one the preview still works, just not the full size, so I didn't notice right away. WTF, LJ?
So I contacted support about this, and they tell me they are sorry but "Unfortunately, after investigation, it appears as though this image has been irretrievably lost from Scrapbook." Okay, that doesn't fill me with confidence in their data storage, but I have a backup of that one (it wasn't one of the unfortunate images that I lost with my previous laptop and which I only copies of in the LJ gallery). So then I ask whether there is a way I could reupload in the same place somehow through the image editing, so my links aren't all broken, but that isn't possible either.
This is really inconvenient. First they randomly vanish my picture into some void, and then I can't even restore it, but have to start over and edit all links manually.
ETA: And as I reuploaded, I noticed they vanished another one, only for that one the preview still works, just not the full size, so I didn't notice right away. WTF, LJ?